SCI WLS555 Support
For technical support please call 888-239-0552 ext. 103 or email support@scaleandcontrol.com
Support Topics
Support Documents
Setting Up Tablet/Device
NOTE: Steps below are only necessary if you are A. using your own Samsung tablet, or B. replacing the tablet. If you purchased a tablet from SCI, it will be pre-set up. 
  1. Take tablet out of box
  2. Put battery in back and leave in
  3. Power up tablet by holding the top button on right side of tablet
  4. Go through initial set-up (do not sign into email or Wi-Fi)
  5. For device name put customer or company name (ex: Johns Gravel)
  6. Once initial device set-up complete hold down on home screen with finger
  7. Delete bixpy home and far right page
  8. Remove all apps from home screen
  9. Connect to good Wi-Fi, go back to home screen
  10. Swipe down on home screen, open play store
  11. If asked to sign in; Username: updatetablet805@gmail.com Password: Weight4It
    (Capital W and I)
  12. At the search bar tap the menu line on the left of search bar
  13. Select My Apps & Games
  14. Update ONLY Chrome if option available
  15. Exit out of play store
  16. Swipe down on home screen, hold setting icon with finger, app will go to home screen
  17. Open settings application
  18. Under Sounds and Vibrations turn off all icons
  19. Under Notifications turn off all apps and app icon badges
  20. Under Display turn brightness all the way up, turn off Auto-Brightness, change screen time out to 30 Minutes, turn on Block Accidental Touches
  21. Under Advanced Features turn on touch sensitivity and turn off all else
  22. Under Lock-Screen turn off notifications
  23. Under Accessibility turn off single tap mode
  24. Under General Management tap language & Input; move pointer speed to fast
  25. Under Software Update turn all off
  26. Under About Tablet tap on software information, tap on build number 7 times to unlock developer options
  27. Under Developer Options turn everything OFF except show touches and turn on Show Touches
  28. Now turn on your machine to enable power to the WLS555 Scale
  29. Go into Connections under settings
  30. Tap on Wi-Fi
  31. Click on scale (ex: SCI-Scale-############)
  32. Click show password and Auto-Reconnect
  33. Password is Weight4It ---- Capital W and I
  34. After tablet is connected to the scales Wi-Fi tap the home button (bottom of tablet)
  35. Swipe down on home screen to open all apps
  36. Click window that says Google, and open Chrome
  37. Under the address bar type in
  38. Once website opens tap on the 3 dots on the top right-hand side of screen www.wls555.local/
  39. Click Add to Home Screen
  40. Confirm Add to Home Screen
Tablet is now set up.
Click to return to top menu
Setting Up Scale App
NOTE: Only for customers purchasing their own tablet or using their smart phone. If you purchased the Samsung tablet from us it will come pre-set up with the scale app and this procedure is unnecessary. 
  1. From the home page tap on the “SCI” icon
  2. Open the menu and click the gear symbol (settings)
  3. Set up units how you would like by tapping the upside-down triangle next to the word
  4. Click Submit
  5. Tap on System
  6. If using Zebra Printer or desktop Printing slide to turn on so system can communicate
  7. If weighing in tons tap on Unit Rounding and change to 2
  8. Scroll down to company info. And input your company’s info.
  9. Click Submit
  10. Tap on EEPROM and edit transducer Piston Volt Min. to 480
  11. Leave the rest alone and click submit
  12. Click the back arrow on the top left-hand side
  13. Go back into your menu
  14. Tap on Attachments
  15. Click the add button on top right-hand side
  16. Under Long Name put what kind of attachment you have
  17. Turn on Scale enabled and select image if wanted
  18. Click Submit
  19. Go back to menu
  20. Tap on Customers
  21. Click Add
  22. Put in customer info, and click Submit (can add up to 200 customers)
  23. Go back into menu
  24. Tap on Materials
  25. Click Add
  26. Put in material, select unit type and sales unit
  27. Click Submit (can do up to 200 materials)
  28. Go back to menu
  29. Select Home
Your WLS555 Scale is almost complete. Calibration is the last procedure to do.
​Click to return to top menu
Calibration Process
  1. Turn on machine
  2. From the home screen on app click the menu button
  3. Select Calibration
  4. Under attachment, tap the pen icon and select attachment
  5. You can do up to 5 different calibrations with 5 different weights (2 is recommended, one with no weight, and one with a known weight of at least 70% of machine's full capacity)
  6. After selecting your attachment and points, click Start
  7. On the first load input a load of 0 and press SET
  8. Go through steps on tablet
  9. Once complete the same window will pull up for a new weight
  10. Input the weight of your known load
  11. Continue this process if you are doing more than 2 points
  12. Once complete a window will pop up saying calibration complete
  13. Click OK and exit out
Now your tablet and system is set up and ready to use.
NOTE: Lift and lower bucket at the machine's normal speed, but do so without causing the bucket to slam as it can knock the calibration off
​Click to return to top menu
How to Use the WLS555 Scale
  1. Turn on your machine
  2. Turn on tablet (hold top button on the right side of tablet)
  3. Turn on printer (hold power button until lights come on)
  4. Open tablet, make sure Wi-Fi is connected (auto connects once machine is on for about 45 seconds)
  5. Once the tablet is connected to the system's Wi-Fi, open the SCI app from the home screen
  6. You can change your materials, attachments, customers, and target weight by simply tapping on the item you would like to change (ex: on the bar where customer's name is, tap on the name, and select which customer you are loading, then click OK)
  7. If you are ready to load, click START, scoop your material, and raise the bucket until it shows weight on the top of the screen
  8. Repeat this process until you have reached the target weight, click FINISH and a ticket will print. if you need multiple tickets, click the feed function on the printer (next to the power button)
NOTE: If the last load makes total weight higher than target weight, click TIP OFF on the bottom of the screen, tip the bucket while still in the air dropping material. Once weight is enough, lower bucket, click FINISH TIP OFF, and raise again for a new weight.
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How to Load Attachments
  1. From the home screen of the scale app, click the menu button (top left corner)
  2. Select ATTACHMENTS
  3. Click the “+” button on the top right-hand side of the screen
  4. Fill in the top three options
  5. Make sure SCALE ENABLED is turned ON
  6. Select icon for attachment (optional)
  7. Make sure to calibrate attachment once added (will not weigh if not calibrated)
  8. If attachment has been calibrated, confirm on the attachments page there is a green check mark on the right side of the attachment name.
*To select an attachment on the home screen: Tap on either the bucket icon or select attachment on the bottom right hand side of the screen, select appropriate attachment and click OK.
​Click to return to top menu
How to Load Materials
  1. From the home page of the app, click the menu button (top left of screen)
  2. Select MATERIALS
  3. Click the “+” button on the top right-hand side of the screen
  4. Fill in the top 2 boxes with material name
  5. Select Unit Type based on how you weigh (Weight, Volume, Quantity)
  6. Select Sales Unit (LBS, Tons, Ton mt, Kgs, Yards, Ft, m)
  7. Once completed, click SUBMIT
  8. You can add up to 200 materials
​Click to return to top menu
How to Load Customers
  1. From the home screen of the app, click the menu button (top left-hand side)
  2. Select CUSTOMERS
  3. Click the “+” button on the top right-hand side
  4. Input customer information (all lines not required to be filled)
  5. Click SUBMIT
  6. You can add up to 200 different customers
  7. To edit a certain customers information, simply tap on the customer you want to edit, change accordingly, click SUBMIT
*To add/change customer on home page: Click the icon that shows either a customer’s name or select customer, choose which customer you are loading, and click OK
​Click to return to top menu
USB Stick Update Instructions
  1. Turn Machine on.
  2. Use a phone or notepad to write down all info on the SCI app (Material, Customers, Calibration, Attachment lists and System Settings) - IMPORTANT IN CASE ALL INFO DELETES.
  3. Insert USB thumb drive into USB port on Machine (SET A TIMER FOR 20 MINUTES)
  4. At 20 minutes remove USB and turn machine off
  5. Once all lights on system are off power machine back on
  6. On tablet go to SETTINGS, APPS, CHROME, STORAGE, CLEAR CACHE
  7. Go back to home screen
  8. Go to Chrome, click the 3 dots at top right-hand side of screen
  9. Click HISTORY, click on x on all previous sites
  10. Once complete connect tablet to scale and go to Chrome, type in the address bar www.wls555.local/
  11. Validate all info on the SCI app is correct (If any info is missing, input the correct info from your phone or notepad that has all your system info and make sure to click save)
  12. Complete 
Finishing
  1. Connect USB thumb drive to PC
  2. Open file explorer
  3. Send the .txt file to support@scaleandcontrol.com with subject of WLS Update - S/NXXXXX (XXXX is the number you see when connecting to Wi-Fi)
​Click to return to top menu